Privacy Policy
Wellness Journey, Marriage and Family Therapy, PLLC
Introduction
Wellness Journey, Marriage and Family Therapy, PLLC is dedicated to protecting your privacy and ensuring that your personal information is handled responsibly and transparently. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or engage with our services. By accessing our website or utilizing our services, you agree to the terms outlined in this Privacy Policy.
Collection of Personal Information
Information We Collect
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Information You Provide Directly:
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Personal details you submit via forms, such as name, email address, phone number, or other contact information.
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Information shared during scheduling or communication, including health history, reasons for seeking therapy, and payment information.
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Information Collected Automatically:
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When you visit our website, we may collect data such as your IP address, browser type, pages viewed, and interactions via cookies and similar tracking technologies.
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Use and Disclosure of Health Information
As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA) to protect your personal health information (PHI). We use and disclose PHI for the following purposes:
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Treatment: we will not share your information with other healthcare providers involved in your care without your written consent.
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Payment: we may use your health information to communicate with your insurance provider with regard to payment or reimbursement for our services.
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Healthcare operations: we use your health information for quality improvement activities, such as training staff and evaluating our services.
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We will never disclose your health information for marketing purposes without your written consent.
Authorization and Consent
Certain uses and disclosures of your health information, especially psychotherapy notes, require your explicit authorization. We will obtain your authorization before using or disclosing your psychotherapy notes for any purposes other than treatment, payment, or healthcare operations. You may revoke this authorization at any time, except to the extent that actions have been taken based on the consent.
Rights and Choices
You have the following rights regarding your personal health information:
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Right to request restrictions on use: you have the right to request that we restrict the use of your health information for certain purposes, such as sharing it with third-party marketing companies.
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Right to access and obtain copies: you have the right to access and obtain copies of your health information.
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Right to request amendments: you have the right to request that we amend your health information if it is inaccurate or incomplete.
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Right to receive an accounting of disclosures: you have the right to receive an accounting of all disclosures of your health information made over the past six years.
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Right to request communication of PHI in a specific way or at alternative locations: you have the right to request that we communicate your health information to you in a specific way or at an alternative location.
To exercise any of these rights, please contact us at the email address or phone number below.
Security Measures
We employ administrative, technical, and physical safeguards to protect your personal and health information. This includes encryption, secure storage, and using HIPAA-compliant platforms for clinical documentation and telehealth services.
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites. We encourage you to be aware when you leave our site and to read the privacy statements of other websites that collect personally identifiable information.
Legal Requirements
We may disclose your information as required by law, for example, in response to a court order or legal process. We will also comply with law enforcement requests and public health reporting requirements.
Changes to Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or relevant laws. We will notify you of any significant changes and post the updated policy on our website.
Contact Information
For questions or concerns about our privacy practices, please contact us at elena@wellnessjourneytherapy.com or by phone at (518) 992-6966.
Effective Date
This Privacy Policy is effective as of January 2nd, 2025.